India Outsourcing Companies

By Bob Charlton

An increasing amount of businesses are opting to outsource for a range of reasons, for example, increased efficiency, reduced costs, and shared risks.

India has led the way in providing outsourcing solutions and has provided an extensive range of outsourcing services to companies across the world for many years. Outsourcing to India is now recognized as the world's principle outsourcing solution.

The country has a sizeable pool of technically skilled, educated, English speaking workers that grows year on year. Having access to this workforce has enabled India to supply cost-effective services that of are of an equal quality to those available anywhere else.

India uses the latest technology and software and they have proved to be technically superior when compared to other countries that provide outsourcing solutions.

When deciding on an outsourcing partner, the following should be considered: post development support; communication; samples; credentials; stability; references; track record.

- Track Record. Find out what you can regarding the experience of your outsource partner, the different types of companies that they have provided services for, and the number of assignments that they have completed successfully.

- References. Prior to finalizing an agreement with an outsource partner, request that they provide some references. These will allow you to learn more about the quality of service they provide, how timely their deliveries are, and what their customer support services are like. They will also give you an insight into issues such as turnaround time and level of responsibility.

- Stability & Credentials. Be 100% sure that an outsourcing company is financially secure. It is also worth finding out about their managers and directors (Are they well qualified? What experience do they have?).

- Samples. Viewing samples gives an opportunity to assess an outsourcing partner's quality of output and expertise. They allow you make certain that they fully understand what you require and if they have the right people, processes and technology to complete your project.

- Communication. Make sure that the outsource partner that you choose can communicate well in English and check what hours and days they will be available to contact and by what methods of communication.

- Post Development Support. Comprehensive support on completion of your project is essential in the event of any issues that may arise after your project is completed. - 30445

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